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About Us
www.motoristwebshop.co.uk is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. motoristwebshop has been trading for many years and is now one of the country's largest independant retailers of car spares and accessories. We stock a vast range of products in our central warehouse in Derby and are able to supply quality parts and accessories at competative prices. Our business has been built on offering a good service and quality parts to all of our customers and now we are bringing this offering to the web. We now aim to extend that service, with our experienced team offering a full range of guaranteed products delivered direct to your door anywhere in the world. Browse through the site, select your products with our easy to use shopping basket and buy online. Our credit card transaction services Worldpay has the very latest security protection to ensure that you can buy online with confidence. For UK customers your order will be delivered to your door within 5 working days. If the order is being shipped abroad then it will be down to the carrier!! Our Contact details: www.motoristwebshop.co.uk Parcel Terrace Derby DE1 1LY United Kingdom Phone: 01332 378099 Fax: 01332 378098 Email: enquiries [at] motoristwebshop [dot] co [dot] uk 411 2322 20 Registered in England and wales. Company no.: 1876907 |
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit and debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept: Maestro Delta Solo Visa Mastercard When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
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Shipping And Handling
We will endevour to deliver your goods to you within 5 working days from the order date. If there is likely to be a delay we will advise you accordingly, you will have the right to cancel your order and to obtain a full refund should the revised date be unnaceptable. Delivery of items up to 2kg will be made by Royal Mail or Parcelforce during the working day. Delivery of items over 2kg and multiple consignments will be delivered by Business Post. One delivery attempt will be made, a further delivery charge may be levied by Business Post if a second delivery attempt is required. If special arrangements are required for delivery, please send an E-mail at the time of order to : sales@motormania.co.uk advising of where the parcel should be delivered. Delivery charges vary depending on the products ordered. |
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Delivery Schedule
We will endevour to deliver your goods to you within 5 working days from the order date. If there is likely to be a delay we will advise you accordingly, you will have the right to cancel your order and to obtain a full refund should the revised date be unnaceptable. In the event that we are out of stock for a particular item, we will hold the whole order but keep you informed. If however, you would prefer a part shipment just let us know. We are trying to do our bit for the environment and cut out unnecessary deliveries. It's always your decision aswe just want to make sure that you are happy. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
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Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We use worldpay to process our online transactions; whether you choose to use Visa, Mastercard or any other major card. For millions of people around the world, Worldpay is the way to pay. It's trusted, it's secure. An important part of the Royal Bank of Scotland Group, the 5th biggest banking group in the world, Worldpay payment solutions are trusted by thousands of businesses, big and small. Security is probably one of the most significant concerns, both for the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted ove the telephone or fax, as the information transmitted online is highly encrypted using complicated logarithm combinations. The Worldpay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, Worldpay we servers are certified by Thwarte, a public Certificate Authority, ensuring that both the shopper and retailer can have canfidence that nobody can impersonate Worldpay to obtain confidential information. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page (enquiery@motormania.co.uk) , alternatively, you can call on 01332 378099 (International +44 01332 378099) or fax us on 01332 378098 or write to us at Parcel Terrace Derby DE1 1LY United Kingdom |
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Privacy Policy
www.motormania.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
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Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Under the customer Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within seven working days, starting the day after the receipt of the goods, without giving a reason. This is your cooling off period. The cancellation must be in a durable medium. You will be required to return the goods as soon as possible and a notice will be sent of cancelation. The customer is responsible for the cost of the return of the goods. If the goods have not been returned we will make a charge for collection and deduct this from the refund. This is the only charge that will be levied. It is reccomended that the customer used insurance backed post to protect the goods. The customer should try to return the goods in the original packaging and in a resaleable condition. |